With apologies to the ladies in IT, it’s a pain to many companies when the person who is designated with keeping up with your networking and computer systems takes another job. Consider the following case where a customer contacted us concerned that their IT person was able to remotely access their network. Labor Performed: SquidRead more about What happens when your IT guy quits?[…]
Obviously time is of essence when the customer is down. Assuming both Data and Voice services aren’t functioning, restoring service can take from minutes to painstaking hours! We typically can isolate the causes of outages in minutes, partly because of our ability to have good visibility into the inner workings of the system. We useRead more about When the customer is down, what do we check first?[…]
There’s this neat thing called NAT or Network Address Translation. It’s what makes your public address on your cable or DSL modem separate from your internal 192.168.0.x IP address. NAT allows your cable modem to be treated as a router. It acts like a built in firewall. Lots of good things can come from NAT.Read more about Unlike Count Dracula, NAT has a reflection[…]
So I’ve been busy working on developing our latest product. We’re calling it Xem or the Xem Device (pron Zem). Xem is the Vietnamese word for “see” or “watch” and Xem is a device designed to watch your network (now it makes more sense eh?). Xem is a low power, green device which is selfRead more about Tired of bad IT service?[…]
“We will need your assistance to implement the network segmentation, add a 2nd IP to our current block and set up the proper rules through our firewall.” That’s the call from our customer. They already have an extensive network and will need help planning, implementing and deploying the correct technology to provide a stable, secureRead more about Data Center Planning[…]
